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Monitoring Features

  • ✓ Configuration and Asset Management Policy

    A Configuration and Asset Management Policy governs configurations for new sensitive systems.

     

     Production Data Use is Restricted

    Production data is not used in the development and testing environments, unless required for debugging customer issues.

     

    ✓ Secure Development Policy

    A Secure Development Policy defines the requirements for secure software and system development and maintenance.

     

    ✓ Change Management Policy

    A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.

  • ✓ Testing the Business Continuity and Disaster Recovery Plan

    The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results.

    ✓ Business Continuity and Disaster Recovery Policy

    Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.

  • ✓ Roles and Responsibilities

    Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system.

    ✓ Cybersecurity Insurance

    Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events.

    ✓ Internal Control Policy

    An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.

    ✓ Information Security Policy

    An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.

    ✓ New Hire Screening

    Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire.

    ✓ Independent Advisor

    The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity.

    ✓ Organizational Chart

    Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.

    ✓ Disciplinary Action

    Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.

    ✓ Code of Conduct

    A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance.

    ✓ Performance Review Policy

    A Performance Review Policy provides personnel context and transparency into their performance and career development processes.

    ✓ Acceptable Use Policy

    An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access.

  • ✓ Data Retention and Disposal Policy

    A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.

    ✓ Data Classification Policy

    A Data Classification Policy details the security and handling protocols for sensitive data.

  • ✓ Vulnerability and Patch Management Policy

    A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

  • ✓ Incident Response Plan

    An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.

  • ✓ Risk Assessment and Treatment Policy

    A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.

    ✓ Vendor Risk Management Policy

    A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.

    ✓ Risk Assessment

    Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.

    ✓ Risk Register

    A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.

  • ✓ Restricted Port Configurations

    Configurations ensure available networking ports, protocols, services, and environments are restricted as necessary, including firewalls.

    ✓ Network Security Policy

    A Network Security Policy identifies the requirements for protecting information and systems within and across networks.

  • ✓ Access Control and Termination Policy

    An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.

    ✓ Asset Inventory

    A list of system assets, components, and respective owners are maintained and reviewed at least annually.

    ✓ Encryption-at-Rest

    Service data is encrypted-at-rest.

    ✓ Encryption and Key Management Policy

    An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.

    ✓ User Access Reviews

    System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.

    ✓ Administrative Access is Restricted

    Administrative access to production infrastructure is restricted based on the principle of least privilege.

    ✓ Least Privilege in Use

    Users are provisioned access to systems based on principle of least privilege.

    ✓ Removal of Access

    Upon termination or when internal personnel no longer require access, system access is removed, as applicable.

  • ✓ Physical Security Policy

    A Physical Security Policy that details physical security requirements for the company facilities is in place.

  • ✓ Communication of Security Commitments

    Security commitments and expectations are communicated to both internal personnel and external users via the company's website.

    ✓ Terms of Service

    Terms of Service or the equivalent are published or shared to external users.

    ✓ Privacy Policy

    A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.

    ✓ Description of Services

    Descriptions of the company's services and systems are available to both internal personnel and external users.

Our Commitment to Security and Compliance

 

CG Infinity’s information security program is designed to meet the highest standards of confidentiality, integrity, and availability.

 

We have successfully completed a SOC 2 Type I audit, verified by an independent third-party auditor in 2025, and are actively pursuing SOC 2 Type II certification.

 

In addition, our systems undergo annual external penetration testing and continuous vulnerability management to identify and remediate potential risks before they impact our clients.

 

Detailed reports are available under NDA to customers and partners upon request.

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