Major Insurance Company
Reducing AWS account setup from one week to 45 minutes by building cloud product teams
A major insurance company had formed cloud product teams but lacked the organizational model to make them effective. New Product Owners were unclear on their roles, and the cloud program was stalled despite the technology investment. CG Infinity built four foundational cloud capabilities alongside the client while coaching product teams throughout the engagement. AWS account setup dropped from one week to under 45 minutes, and teams' assessed confidence in delivering customer value improved by more than 35%.
AT A GLANCE
A major insurance company unblocked its cloud transition by developing four core cloud capabilities alongside coaching the product teams responsible for owning them. AWS account setup dropped from one week to under 45 minutes and product teams' assessed confidence in delivering customer value improved by more than 35%.
TOOLS
AWS | HashiCorp Vault | HashiCorp Terraform | Chef | HashiCorp Consul
Service Line
AWS
The Challenge
Cloud move stalled by organizational gaps not technology
The client had a clear vision for cloud but the organizational model to deliver it was not in place. New Product Owners were unclear on their roles and how to engage with internal IT customers, and product teams had been formed but were not equipped to deliver meaningful value. Without a coaching and enablement framework, the cloud program remained stalled despite the technology investment.
THE SOLUTION
Four cloud products built alongside coached product teams
CG Infinity built four cloud capabilities alongside the client: a landing zone and account vending process, a security product for rotating credentials and key management, a transitive networking and DLP tool, and a self-service service health capability. Dedicated product teams were formed and coached throughout the engagement, with CG Infinity measuring progress through assessed familiarity, understanding, and confidence at each stage.
THE RESULTS
AWS account setup cut from one week to 45 minutes
AWS account setup dropped from one week to under 45 minutes, product teams' assessed ability to deliver customer value improved by more than 35%, and every account was provisioned with a consistent compliance audit trail.
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